Privacy Policy

Effective Date: 27th May 2025

At Riff Raff Grappling Club, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, train at our club, or engage with us online or in person.

1. What Information We Collect

We may collect personal information such as:

  • Your name, email address, and phone number

  • Emergency contact details

  • Date of birth and age

  • Payment and billing details

  • Health and medical information relevant to training

  • Signed waivers and membership forms

  • Photos or videos (with your permission)

  • Details you submit via our website or social media

We collect this information to ensure a safe and tailored training experience.

2. How We Use Your Information

We use your information to:

  • Register and manage memberships

  • Communicate class schedules, updates, and club news

  • Process payments securely

  • Promote our club (with consent for media use)

  • Meet health and safety standards

  • Comply with legal and insurance obligations

  • Improve our services

Your health information is treated confidentially and used only for safety and training purposes.

3. Sharing Your Information

We only share your personal data when necessary:

  • With coaches and staff for training purposes

  • With third-party service providers (e.g., payment processors)

  • In emergencies—to protect your health or safety

  • When required by law or insurance providers

  • With your permission—for photos, videos, or events

We do not sell or rent your information to third parties.

4. Security and Storage

We take privacy seriously and use secure systems to protect your data. This includes:

  • Password-protected databases

  • Restricted staff access

  • Safe storage of physical forms

We keep your data only as long as needed for training, legal, or insurance purposes.

5. Your Rights

You can:

  • Request access to your information

  • Ask us to correct any incorrect details

  • Withdraw your media consent at any time

  • Request deletion of your data (where legally permitted)

  • Opt out of marketing communications

To make a request, just contact us using the details below.

6. Children and Consent

If you’re under 16, we require parental or guardian consent to collect and store your personal information and to allow participation in classes.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here. If the changes are significant, we’ll let you know directly.

8. Contact Us

Have questions about your privacy or need to access your data? Reach out to us:

Riff Raff Grappling Club
📧 Email: riffraff.grapplingclub@gmail.com.au

You can also contact the Office of the Australian Information Commissioner (OAIC) if you have concerns about how we handle your personal information.